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Terms and conditions

  1. Waiting Time Charge For Transfer- Extra $10.00 per block of 15 minutes of waiting time from the agreed booking time. (Free grace period of 15 mins waiting time will be given for one way transfer and 45 mins for Airport Arrival Transfer. Thereafter, any excess minutes will be rounded in block of 15 mins and charge at $10.00 per block)
  2. Midnight ChargeExtra $12.00 per trip is applicable from 23:30 hrs to 06:30 hrs.
  3. Extra Stop Charge – (a) Extra $10.00 for EVERY extra stop of Less than 2 km along the way. (b) Extra $20.00 for EVERY extra stop of More than 2 km along the way. (c) An Extra stop which is not along the way (not enroute towards the original destination) will be charge as another extra trip.
  4. Child Seat Rental – Available upon request at $20.00 per child seat.
  5. Credit Card Payments – Available upon request with 10% admin charge and 7% GST
  6. Cancellation Policy – (a) In order for the reservation to be confirmed, an advance payment of 30% of the total amount should be made directly to our bank account provided by the administration or any other method pre-arranged with us. (b) In case of any cancellation, the advance payment is refundable only if cancellation is made 3 days prior to booking date. (c) In case of reservation cancellation in less than 3 days prior to the booking date, you will be charged with a 50% of the advance payment amount. (d) In case of reservation cancellation in less than 24 hours prior to the booking date,  the advance payment is non refundable. (e) If there are any changes (excluding cancellation) to be made to the date/ time/ location of the booking, you will have to let us know minimum 12 hours in advance.

 

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Call Hotline : +65 8379 8000
General Enquiries Email : contactus@jumbolimo.com

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